1. Scope
This policy explains trials, cancellation, and refund requests for Forged Growth services. It works together with your written service order or agreement and our Terms and Conditions. Specific terms agreed in writing take priority where they differ, subject to applicable law.
Our website is for information and inquiries. You cannot complete a purchase or book an appointment directly on it. Sending an inquiry, requesting a trial, or opening chat does not create a paid subscription or authorize a charge.
2. Seven-day trial
We offer a seven-day trial. Before you enroll, we will confirm when the trial starts and ends, the features included, whether payment details are required, and what happens at the end.
If you do not want to continue, contact us before the trial ends so we can record your cancellation request. Any paid enrollment, price, currency, taxes, additional charges, billing start date, and renewal arrangement must be confirmed in a separate written order before paid service begins. Do not assume that submitting a website inquiry activates a trial or paid account.
3. Canceling future renewals
You may cancel future subscription renewals at any time by emailing [email protected] or calling +1 484-312-5203. Give the name and contact email associated with your service and tell us which service you want to cancel. Do not send payment-card details or passwords.
We will confirm receipt, the effective cancellation date, any remaining agreed billing obligations for an already paid or completed period, and when access ends. A cancellation request received before a renewal stops that renewal and subsequent renewals. The renewal dates and billing schedule in your written order determine the relevant billing period.
Cancellation does not by itself make earlier payments refundable. A refund is considered separately under the next section. Your legal cancellation and refund rights always remain available.
4. Refund requests
We review refund requests case by case. To request a review, contact us using the details below with your service name, the relevant invoice or payment date if available, and a brief explanation.
We consider the written agreement, the reason for the request, when it was raised, the services or work already provided, any billing or delivery problem, and applicable law. We may ask for information reasonably needed to assess the request. We will explain our decision and, if a refund is approved or legally required, confirm the amount and payment arrangements.
We do not promise an automatic refund for every request. Case-by-case review does not give us discretion to refuse a refund that applicable law requires.
5. Billing or service problems
Tell us promptly if you believe a charge is incorrect or a service was not provided as agreed. We will review the issue and discuss an appropriate correction or remedy. This request to contact us does not restrict your right to raise a dispute with a payment provider or exercise another legal remedy.
Any third-party purchases made directly from another provider are governed by your agreement with that provider. We remain responsible for our own commitments and any rights or remedies that law requires us to provide.
6. Legal rights
This policy does not limit mandatory consumer rights, non-waivable warranties, or cancellation and refund rights under applicable law. A case-by-case approach, service agreement, or policy update cannot remove those rights.
A later policy update will not retrospectively reduce rights attached to an existing purchase. Any changes affecting an existing service remain subject to the agreement and applicable law.
7. Contact us
Forged Growth
1232 S Russell Rd, Russell, ON K4R 1E1, Canada
Email: [email protected]
Phone: +1 484-312-5203
Website: goforgedgrowth.com
Please contact us if you need this policy in an accessible format.
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